Privacy Policy
At Trove Health Inc. (“Trove”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website TroveHealth.io, and use our services, including communications via SMS.
HIPAA, SOC 2, and HITRUST Compliance
Trove Health is a HIPAA-compliant organization, adhering to the administrative, physical, and technical safeguards required to protect protected health information (PHI). We are also certified to the SOC 2 Type II and HITRUST e1 standards, ensuring that we maintain the highest level of security, privacy, and compliance in handling personal and health information.
Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the site, subscribe to our newsletter, fill out a form, or communicate with us. This may include your name, email address, phone number, and any health-related information you choose to share with us.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Communicate with you, including sending SMS messages with your consent
- Comply with legal obligations and regulatory requirements
SMS Messaging Privacy
By providing your mobile number, you agree to receive SMS messages from Trove related to our services. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying 'STOP' to any message. We do not share your SMS opt-in data and consent with third parties, except as required to provide services or comply with applicable laws.
Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Your Privacy Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. Please contact us to exercise your rights.
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