We are able to offer our services for free because we allow you to decide if you want to share your data with medical researches and companies that buy identified patient data. This allows us, and you, to be paid for sharing your data. We will never sell your data without permission, you can opt out anytime. Sharing your data with medical researches supports the development of new treatments and products that can improve healthcare outcomes for everyone. Check back for more information on our data compensation program.​

We follow HIPAA privacy and security requirements. HIPAA (Health Insurance Portability and Accountability Act) is a federal law that required the creation of national standards to protect sensitive patient health infomation from being disclosed without the patient’s consent or knowledge. We use enterprise-grade web and data security to help ensure strong data protection – the same security measures you trust to secure your bank account info. Amoung other security measures, we use end to end encryption when we send your data to the clinical trial sponsors, meaning other people can’t see your data while it’s being transferred​.

If you have missing data try linking both your insurance and provider portal accounts. Sometimes your providers or insurance companies don’t make all the information they have on you immediately available to us. If you have linked all your accounts and still see missing information, please let us know and we’ll try to have them added. If you have missing data, try linking both your insurance and provider portal accounts. Sometimes your providers or insurance companies don’t make all the information they have on you immediately available to us. If you have linked all your accounts and still see missing information, please contact support. If your provider is missing from the list of available institutions, Please let us know and we’ll try to have them added.​